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Information to help your business benefit from telecommunications
Remote working - Part 2
Posted on Mar 17, 2020
Number Translation Service
This can be used to handle inbound calls and basically redirects (translates) one number to another.
The advantages this has over a normal landline redirect is that you can add various enhancements like:
- It can be set-up quickly
- Redirect to multiple numbers
- Time of day routing
- Voicemail to email
- Handle as many calls as you want
- You can control the divert / routing remotely
Since you can send it to any other number, it is guaranteed to work as well as that landline (home) or mobile (personal) works at a known location.
As with everything, there are some downsides. The main one being that once a call is answered, it can’t be re-routed. This normally becomes a problem when diverting to multiple mobiles and the voicemail on one of them answers the call rather than a human.
If you would like to know the best solution for your business, call us on 033 33 58 33 33. We are here to help.
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