Team Partners Telecommunications

It would be good to think that all of us have sufficient patience to be able to listen to yet more people telling us how awful 2020 has been without wanting to be violent towards them. Yes, it’s been different and deeply challenging for many of us and, yes, we’ll be living with the economic repercussions for a long time to come, but where this pandemic has hit most of us, other than in our pockets has been socially.

There’s something extraordinary and rather wonderful about the timing of life. So many things only happen because something else has happened before them…things without which the present would look very different.

One of the things we’ve talked about almost ad nauseam in these blogs has been the need for every business to recognise that humans are by nature relational and that those businesses that succeed best are those that are able to reach out to their customers in such a way that they, the customers, somehow feel included, thought about and cared for

There was an article somewhere recently that reported that several councils in the UK are looking into the abyss when considering their investment portfolios. Many, in an attempt to make more money to be spent on services, have invested heavily in property, and much of that property has been commercial, meaning shopping malls and office blocks. Whoops.

One of the almost inevitable outcomes of these troubled times is that all of us will become more used to using virtual media for everyday communications. Zoom reported seeing a 540% increase in demand for their services within the first 10 days of lockdown and roughly the same has been true for Skype and the others.

VOIP (Voice over Internet Protocol): One of the easiest ways to work from home or anywhere is with a hosted VoIP phone system.

Dial Through Service: This is used to make outbound calls and have them come from your business number.

Number Translation Service: This can be used to handle inbound calls and basically redirects (translates) one number to another.

We are presently getting questions from lots of businesses about how they can work from home, so we will cover some options over the next few posts.