Queue Manager

It's worthwhile waiting

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Having now moved to TPT, we make considerable savings, have a dedicated point of contact, and don't have to have any dealings with BT at all (in itself a huge plus). Highly recommended.
Director Band Films

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Its Worthwhile Waiting

With our Queue Manager feature you can play comfort messages and music to callers while they wait.

How Queue Manager Works

You decide how big you want to allow the queue to become. You can choose the type of music and or the comfort messages you want to play and how long you want to wait between playing messages. We then set-up your service and you are ready to go.

Key Benefits

Key Benefits of Queue Manager

  • Avoid engaged calls and handle more sales/enquiries
  • Callers are seamlessly put through to the next available operator
  • Callers are encouraged to stay on the line with hold music and apology messages
  • You can choose your preferred hold music; Classical, Dance, Smooth or Seasonal
  • No hardware or software to install and maintain

Costs

Queue Manager Costs

Please call us on 033 33 58 33 33 to discuss your requirements and we will provide a quote just for you.