Sympathy versus Empathy
Understanding your clients
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- Does a “one-size-fits-all” approach really work?
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Our clients say
Not only have they given us a cost saving on our monthly bill, they also uncovered £3,500 worth of over charges by BT! We are now dealing with real people rather than a faceless BT call centre. Accordingly, we would happily recommend TP Telecommunications to any SME.Director Protos Packaging
Have Questions? Contact Us
Being able to relate to your customers is key.
In a tough year financially, knowing the difference between sympathy and empathy will help you retain and grow your business.
If you would like to know more feel free to contact us on 033 33 58 33 33.